FAQs
How do I buy coins?
Go to explore - tap on coins
How do I edit my profile?
Open the App - go to settings - tap on profile 🖊- choose the sections you want to update - press 👆 when done
How do I Post?
Tap on the camera icon on your profile page - tap on the picture frame to upload - input the caption in the section below - tap on post
How do I know if my request has been approved or rejected?
If it’s approved, you will receive a notification (make sure your notification is turned on)
If you don’t see them, don’t be disappointed. It could mean they haven’t seen your request or they haven’t made a decision yet.
In the case that they do reject your request at this moment in time for any reason, there is always a possibility they’ll go back and undo their rejection. If they do, you’ll receive a notification and see their profile in the Explore section. You can then resend your request and the possibility of you getting approved this time around is much much much higher. Don’t give up!
How do I see/upload/replace my video?
Tap on the film icon - tap on video frame to upload your video - and tap on upload when done
Profile Switch
Tap on the Switch button on the bottom of your profile page - choose your registered choice
Block / Report
Go to their profile - tap on the Block or Remove button - follow the instructions on the page - tap on send
Payments
Withdraw anytime with a minimum distribution of $50. Exceptions can be made. Please reach out to us on Instagram
Frequently Asked Questions (FAQ)
1. Account and Registration
Q: How do I create an account? A: To create an account, open the app and click on the "Sign Up" button. Enter your email address, create a password, and provide any required information. You’ll receive a confirmation email to verify your account.
Q: I forgot my password. How can I reset it? A: On the login page, click "Forgot Password." Follow the prompts to enter your email address, and you’ll receive instructions on how to reset your password.
Q: How can I update my account information? A: Log in to your account and go to "Account Settings" or "Profile." From there, you can update your personal details, payment methods, and shipping addresses.
2. Browsing and Shopping
Q: How can I search for products? A: Use the search bar to enter username.
Q: How can I add items to my cart? A: When viewing a product, select the desired quantity and follow the instructions.
3. Orders and Payments
Q: How do I place an order? A: Review the items and click “BE MINE”, and review your order before confirming the purchase.
Q: What payment methods are accepted? A: credit/debit cards only
Q: How can I track my order? A: Use the provided contact information to communicate directly with the seller
4. Shipping and Delivery
All communications are between the seller and the buyer.
5. Returns and Refunds
Q: What is your return policy? Returnable items can be returned within 2 weeks of purchase. Items must be unused and in their original packaging.
Q: How do I return an item? A: To return an item, go to "Order History," select the item you wish to return and follow the instructions provided.
Q: When will I receive my refund? A: The seller must process the refunds within 5 business days after the seller receives your returned item.
6. Account Security and Privacy
Q: How is my personal information protected? A: We use industry-standard encryption and security measures to protect your personal information.
Q: How can I deactivate or delete my account? A: To deactivate or delete your account, go to settings and follow the instructions.
7. Contact and Support
Q: How can I contact customer support? DM us on Instagram
Q: What should I do if I encounter a technical issue? A: If you experience a technical issue, try restarting the app or reinstalling it.